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Meet the Team

Shaun Carpentier

President

Ashlee Carpentier

Vice-President

Mark Meece

VP of Operations

Wendy Myers

Controller

Andrew Bravomalo

Operations Manager

Todd Liechty

Construction Manager

Hugh Bohannon

Vice President Sales and Marketing

Tiffany Meece

Director of Commercial Marketing

Megan Do

Social Media Coordinator

Amber Stepter

Residential Marketing Representative 

Tiffany Cullen

Residential Marketing Representative 

Luke Gerald

Commercial Sales Representative

Tara Ardis

Accounts Receivable

Shannon Bowens

Accounts Receivable

Sarah Hempel

Accounts Payable

Jeri Rivera

Operations Coordinator

Nicole McKinney

Human Resource Manager

Kevin Weaver

Asset Management

Charlotte Barnes

Contents Manager

Michelle Jessie

Contents Technician

Marquise Ward

Contents Technician

Matt Reding

Contents Technician

Thomas Murphy

Senior Mitigation Project Manager

Brooks Syrcle

Senior Mitigation Project Manager

Michael Tejada  

Senior Mitigation Project Manager

Brian Lee

Senior Mitigation Project Manager

Tim Osborne

Project Manager

Jason Halvorsen

Estimator/Project Manager

Grant Hofberger

Estimator/Project Manager

Kevin Glass

Construction Estimator

Alex Laffond

Mitigation Project Manager 

Phillip Holland

Mitigation Project Manager 

TJ Murphy

Mitigation Project Manager 

Shay Skinner

Reconstruction Project Manager

Joe Daugherty Jr.

Reconstruction Project Manager

Gary Brock II

Reconstruction Project Manager

David Peterson

Reconstruction Project Manager

Kristin Ruschel

Assistant Project Manager

Sherri Wiley

Lead Tech

Kyler Richmond

Lead Technician

Tim O’Shea

Mitigation Technician

Alexander Hughes

Mitigation Technician

Isaiah Bonham

Mitigation Technician

Adam Lee

Mitigation Technician

Jessica Jackson

Mitigation Technician

Matthew Murphy

Technician

Zoey Fields

Technician

Clayton James

Technician

Michael Phillips

Technician

Profiles

Shaun Carpentier

President

Education: BS in Marketing w/ Certificates in Logistics and Management from University of West Florida, IICRC Water Damage Restoration, IICRC Applied Structural Drying, IICRC Commercial Drying Systems, IICRC Smoke and Fire, Florida State Mold Remediator

Industry Experience: 13 Years

What I love about my job: My favorite thing is that no day is the same. We are constantly faced with new challenges and opportunities. Whether it be a kitchen fire in the morning and a condo flood in evening. We are there to assist those that are affected, getting them back to normal. Most people have never face a disaster like these and need people that can help guide them through the process.

Management

Ashlee Carpentier

Business Development Manager on the Gulf Coast

Education: BS in Marketing from the University of West Florida

Industry Experience: 5 Years

What I love about my job: I love the people I get to work with. Our staff has a huge heart for what we do and it always shows through. Most of our clients have never experienced a water or fire damage and to see our team step up to the plate and help people recover is very rewarding.

Management

Mark Meece

VP of Operations

Education: IICRC WTR, IICRC ASD, IICRC FSRT, OSHA 30, Haag Certified Roofing Inspector Residential, (CHT)Certified Healthcare Technician – KSHC, (CTR) Certified Technology Restorer Level I & II, Successful Subrogation I & II, (CERC) Certified Critical Environmental Reconstruction Contractor, Certified EPA Lead Renovator

Industry Experience: 21 years

What I Love About My Job:

3 Things:

  1. The satisfaction of helping someone get their life/business back together
  2. Helping my team members reach their personal and professional goals
  3. Each day brings something new and a chance to become better than yesterday.

Management

Wendy Myers

Controller

Industry Experience: 22 years

What I love about my job: I love working with people, and I enjoy my DKI family.

Office Staff

Andrew Bravomalo

Operations Manager

Education: Bachelor of Science Pensacola Christian College, Certified Contents Processing and Handling Technician, RIA Contents Science & Theory Certified

Industry Experience: 13 years management experience

What I love about my job: The day to day diversity of challenges given by uncontrolled elements of fire, water, and wind damage. Also, being able to positively assist in people’s lives, by contributing an effort to bring them back to normal.

Todd Liechty

Construction Manager

Industry Experience: over 30 yrs

What I love about my job: I am honored to be part of a strong team providing an important service to my community.

Hugh Bohannon

Vice President Sales and Marketing

Education: Bachelor’s in Business

 

Industry Experience: Over 20 years experience in the insurance industry.

Additional Experience: New York Certified Firefighter, Alabama Certified Police Officer, FBI Certified Instructor and Crime Scene Investigation

What I love about my job: The opportunity to provide true customer service differentiation to clients and potential clients by offering best in class services.

Tiffany Meece

Director of Commercial Marketing

Education: MBA-Thomas More College, BA-University of Cincinnati, Subrogation I, Subrogation II

Industry Experience: 9 Years

What I love about my job: I love guiding and supporting my team to help them reach their goals professionally. I also love meeting new business partners and supporting their needs. Each day brings a new challenge and is never the same, which keeps it exciting!

Megan Do

Social Media Coordinator

Education: BAS-Business with technical certification in Human Resources

Industry Experience: New to the industry

What I love about my job: I love coming to work for a company that gets people’s lives and businesses back on track. I look forward to new things every day, and to being surrounded by a wonderful people all working together towards the same goal.

Amber Stepter

Residential Marketing Representative 

Education: Bachelor’s of Science in Human Development and Family Studies from Auburn University  

Industry Experience: I have 10 years in customer service, sales, management 

What I love about my job: I love meeting and establishing relationships with people as well as being able to contribute to company's growth and success.

Tiffany Cullen

Residential Marketing Representative

Education: Bachelor’s in Business

Industry Experience:  10 years

Luke Gerald

Commercial Sales Representative

Education: University of Southern Mississippi ( Bachelors of Science); Florida Real Estate License

Industry Experience: 4 years Hospitality Management, 13 years Property Management

What I love about my job: The product I get to sell. What this company is all about, its people and what they believe in.

Tara Ardis

Accounts Receivable

Industry Experience: 7 years independent insurance agency, 2 years at Complete DKI

What I love about my job: When the flooding occurred in Pensacola in 2014 I was working in insurance. I had to explain to many of my clients that they were not covered for the loss. I cried every night for 2 weeks straight. I am so glad to work on the other side now, helping people put their lives back together after a difficult situation.

Shannon Bowens

Accounts Receivable

Education: AA in Business

Industry experience: 6 years in Accounts Receivable new at DKI

What I love about my job: I enjoy working for a company who helps restores our customers lives after such tragic events

Sarah Hempel

Accounts Payable

Industry Experience: 17 years

What I love about my job: Seeing the difference we make in our community. Working for a company that is growing in the right direction and takes care of their employees!

Jeri Rivera

Operations Coordinator

Industry Experience: Customer service

What I love about my job: Being able to help an individual or family in need and making sure they are satisfied with their whole experience.

Nicole McKinney

Human Resource Manager

Education: BA in Business and Psychology from Marymount University

Industry Experience: 11 Years

What I love about my job: I love my career in Human Resources at Complete DKI. They give me the opportunity to work closely with the employees and that is what I enjoy most about HR. The employees are all really great people we are like a family. Every one works really hard to achieve Complete DKI’s mission and it’s a great to see such loyalty.

Kevin Weaver

Asset Management

Education: High School- Francis Howell Central Cottleville, MO; Fork Lift Trainer Certified; Microsoft Certified

Industry Experience: 8 years of fleet management, 5 years of OSHA safety management, 8 year of warehouse management. Flatbed tow trained. 12 years of customer service.

What I love about my job: I have spent the majority of my career in customer service of an industry that directly affects customers or members. I love to have an impact on the great experience customers have even if I’m not in direct contact. There is nothing better than the feeling of a job well done.

Charlotte Barnes

Contents Manager

Education: Contents Restoring Specialist

Industry Experience: 20 Years in the cleaning industry

What I love about my job: I really love helping people. I love the people I work with, we are like a family.

Contents

Michelle Jessie

Contents Technician

Marquise Ward

Contents Technician

Industry Experience: 4 Years: Lumber Liquidations, Lowes, Home Depot.

What I love about my job: Every day is a new experience.

Matt Reding

Contents Technician

Thomas Murphy

Senior Mitigation Project Manager

Education:  IICRC Water Damage Restoration, IICRC Applied Structural Drying, IICRC AMRT Certification, Haag Certified Roofing Inspector Residential, Successful Subrogation I & II, Certified EPA Lead Renovator

Industry Experience:  Over 25 years combined experience in Construction, Insurance and Remediation/Restoration Industry

What I Love about my job:  I get to live out the Golden Rule by helping others the way I would want help by using my experience and expertise to guide others thru a disruptive and sometimes catastrophic situation.

Brooks Syrcle

Senior Mitigation Project Manager

Education: Dale Carnahe Graduate of Business Management; The Institute of Inspection, Cleaning and Restoration Certifications: Water Restoration Technician, Applied Structural Drying, Applied Microbial Remediation Technician, Health and Safety Technician, Fire & Smoke Restoration, Odor Control, Carpet Cleaning.

Industry Experience: 12 years

What I love about my job: I love getting the opportunity to help someone in their time of need, get their life back on track. I love helping my team grow and learn within the industry, and in their personal lives.

Michael Tejada  

Senior Mitigation Project Manager

 

Education: WRT, ASD, AMRT, Certified EPA Lead Risk Assessor

Industry Expertise: 9 years

What I love about my job: I love being part of a team that is setting the standard in our industry. We take pride in being able to provide assistance to our clients during difficult times in a compassionate and professional manner.

Brian Lee

Senior Mitigation Project Manager

Education: IICRC Master Water Restorer. IICRC Master Fire Restorer, IICRC Mater Textile Cleaner

Industry Experience: Over 25 years in Industry

What I love about my job: I love that it is an everchanging industry and that I can continue to learn every day.

Tim Osborne

Project Manager

Education: B.S. Aeronautics Engineering

Industry Experience: 25 plus years in commercial and residential construction.

What I love about my job: I enjoy completing a challenge while helping people at the same time.

 

Jason Halvorsen

Estimator/Project Manager

Grant Hofberger

Estimator/Project Manager

Industry Experience: 8 years management experience

What I love about my job: I love having the opportunity to assist people through hard times and the challenges that this job presents since every situation is different.

Kevin Glass

Estimator/Project Manager

Education: Architectural Drafting

Industry Experience: 12 years

What I love about my job: I love Estimating and being able to go to different places and meeting new people each day.

Alex Laffond

Mitigation Project Manager

Education: IICRC WRT, AMR, OC and ASD certified

Industry Experience: 3 years restoration experience

What I love about my job: I love the teamwork and family environment. I love helping people in difficult situations.

Phillip Holland

Mitigation Project Manager

Education: IICRC WRT Certified.

Industry Experience: 1 year working on renovations for private residence. 3 years around industrial equipment - hydro blasting / vacuum misc. equipment for cleaning.

What I love about my job: Getting the opportunity to help someone at a low point. Coaching them all the way through to a finished project I can look at and be as proud to have built it as they are to reside in it. Also, it seems DKI takes care of their own.

TJ Murphy

Mitigation Project Manager

Education: ASD, WRT

Industry Experience: 5 years

What I love about my job: Helping people through their own personal catastrophe.

Shay Skinner

Reconstruction Project Manager

Joe Daugherty Jr.

Reconstruction Project Manager

Education: Construction Management at Southern Institute of Technology

Industry Experience: 30 Years

What I love about my job: Helping restore peoples lives as well as their property.

Gary Brock II

Reconstruction Project Manager

Industry Experience: Several years of both construction and day to day business practices within restoration industry.

What I love about my job: The ability to help others.

David Peterson

Reconstruction Project Manager

Industry Experience: 25 years in restoration, remolding and new construction and 11 years as an licensed home builder

What I love about my job: I love to take the project given to me and use my skills and resources to accomplish the end results, seeing customers satisfied beyond their expectations

Kristin Ruschel

Assistant Project Manager

Sherri Wiley

Lead Cleaning Technician

Education: D.O.T and OSHA Certified

Industry Experience: 25 years

What I love about my job: I enjoy helping others and making their life whole again.

Contents

Kyler Richmond

Lead Technician

Education: WRT/AMRT/ASD/CDS DKI Project Management, American Structural Drying Class

Industry Experience: 10 years

What I love about my job: Helping those in need that have no clue what to do or how to do it. That goes for water to fire to mold jobs.

Tim O’Shea

Mitigation Technician

Education: Valencia Jr College

Industry Experience: 35 years in the field

What I love about my job: Helping people from their disaster and the comradery with my coworkers.

Alexander Hughes

Mitigation Technician

Industry Experience: 2 years roofing experience and 5 years general construction experience.

What I love about my job: Complete DKI really cares about their employees.

Isaiah Bonham

Mitigation Technician

Education: Associates Electronic Engineering

Industry Experience: 1 Year

What I love about my job: I love fixing problems and helping people.

Adam Lee

Mitigation Technician

Industry Experience: 2 years

What I love about my job: I love helping people.

Jessica Jackson

Mitigation Technician

Industry Experience: Construction Cleanup, Commercial Cleaning and Industrial Cleaning

What I love about my job: My company genially cares about the people who use our services and the staff who work hard to achieve great care and want the best for both. They are true to their values.

Matthew Murphy

Technician

Education: IICRC WRT Certified

What I love about my job: Being able to help people in their time of struggle, improving at my job each day, and being a part of a solid team with great co-workers.

Zoey Fields

Technician

Education: ECWTP – Hazardous Waste Worker, OSHA 29CFR1910.120, 32 hr Asbestos Abatement Worker, 16 hr lead abatement, 10 hr OSHA General Industry

Industry Experience: Superior Environmental Force, GR2, Visant

Clayton James

Technician

Education: D.O.T and Forklift Certified

Industry Experience: Worked as a technician with Paul Davis for several years.

What I love about my job: One of the things I love the most is seeing someone smile after the entire job is complete. Knowing that we did our best to try to make them whole again after a loss.

 

Michael Phillips

Technician

Education: WRT IICRC Certified

Industry Experience: 3 plus years in water restoration and mold remediation.

What I love about my job: Making a difference to homeowners when going through a disaster.