Meet the Team


Shaun Carpentier


Education: BS in Marketing w/ Certificates in Logistics and Management from University of West Florida, IICRC Water Damage Restoration, IICRC Applied Structural Drying, IICRC Commercial Drying Systems, IICRC Smoke and Fire, Florida State Mold Remediator

Industry Experience: 13 Years

What I love about my job: My favorite thing is that no day is the same. We are constantly faced with new challenges and opportunities. Whether it be a kitchen fire in the morning and a condo flood in evening. We are there to assist those that are affected, getting them back to normal. Most people have never face a disaster like these and need people that can help guide them through the process.


Ashlee Carpentier

Business Development Manager on the Gulf Coast

Education: BS in Marketing from the University of West Florida

Industry Experience: 5 Years

What I like about my job: I love the people I get to work with. Our staff has a huge heart for what we do and it always shows through. Most of our clients have never experienced a water or fire damage and to see our team step up to the plate and help people recover is very rewarding.


Mark Meece

VP of Operations

Education: IICRC WTR, IICRC ASD, IICRC FSRT, OSHA 30, Haag Certified Roofing Inspector Residential, (CHT)Certified Healthcare Technician – KSHC, (CTR) Certified Technology Restorer Level I & II, Successful Subrogation I & II, (CERC) Certified Critical Environmental Reconstruction Contractor, Certified EPA Lead Renovator

Industry Experience: 21 years

What I Love About My Job:

3 Things:

  1. The satisfaction of helping someone get their life/business back together
  2. Helping my team members reach their personal and professional goals
  3. Each day brings something new and a chance to become better than yesterday.


Scott Simmons

Asset Manager

Years in the Industry: 7 years

Education: Florida certified Fire Fighter, National and Florida certified EMT, Class A CDL driver, Heavy equipment operator.

What I love about my job: Helping restore peoples lives after a disaster.


Mike King

Project Coordinator

Education: BS Business Management, WRT, ASD, CR, WLS, CMRS, Asbestos Inspector, Asbestos Abatement Supervisor, Certified Infrared Thermographer

Industry Experience: 16 years in restoration and adjusting

What I love about my job:

There is something new every day. I enjoy helping people restore their property


Charles Baker


Education: Licensed Claims Adjuster, Xactimate Certified, NFIP Certified

Industry Experience: 34 years industry experience

What I love about my job: I enjoy being a source of support to homeowners in the event of a loss. Often times a person’s house is their biggest asset and a large loss can be very traumatic. It’s a good feeling to know that we can be there to help them in those situations


Chris Hord

Project Manager

Education: Current Student at UWF majoring in Construction Management

Industry Experience: 6 years construction experience

What I love about my job: I love helping people and making their home new again.


David Rogers

Project Manager

Education: Certified in hazardous material handling, Grad Pine Forest High, Jefferson Davis State, Certification in Leadership Development

Industry Experience: I have had more than 20 years in utility and construction management.

What I love about my job: I like having the ability to work with clients after a disaster and help to make a difference in their lives.


Todd Liechty

Project Manager

Years in the Industry: over 30yrs

Education: Local high school graduate

What I love about my job: I am honored to be part of a strong team providing an important service to my community.


Chris McCormick


Mitigation / Reconstruction

Ryan Hannaman

Project Estimator 

Industry Experience: 6 years

Professional Baseball, San Francisco & Baltimore

I love my job because there is a sense of teamwork here. We have leaders that lead by example. Being someone who always has been a part of a team, here at DKI everyone has a key job to perform to make the wheel turn. We all know that good organizations start from the top, there we have tremendous leadership. At the end of the day we are providing a service to help other people and communities we are associated with.

Mitigation / Reconstruction

Kelsey Williams

Quality Control Manager

Industry Experience: One Year

Education: High School Diploma

Every day I come to work I start with the first of many calls, getting to speak to each and every customer on a personal level. I get to be the person they come to whenever they have concerns, or are just simply confused, most wouldn’t want that responsibility, but not me I embrace it and truly put myself in their shoes. Being the person that’s able to ease their mind and help them understand the process is such an amazing feeling. Just knowing that when I hang up the phone the person on the other end has peace of mind is rewarding in a way very few will ever understand.

Office Staff

Deborah Oberhausen

Marketing Representative

Education:Associate of Arts at Pensacola State College

Industry Experience: 4 years in Customer Service

What I like about my job: I love being out, meeting new people and building relationships. It feels good to help others when they are facing a disaster in their lives.


Georgia Corbet

Residential Marketing Representative

Years in the Industry: 3+ years in Administrative, Marketing, and Customer Service

5 years United States Navy veteran, USN Builder

Education: BS in Health Care Administration, AA Pharmacy Tech

What I love about my job:

I love collaborating and connecting with people. Being able to represent a company that provides great quality service in the industry is amazing!


Wendy Myers


Industry Experience: 22 years

What I love about my job: I love working with people, and I enjoy my DKI family.

Office Staff

Sharon Farmer

Office Administration

Education: High School, Columbia College and Central Texas, Certified Nursing Assistant

Industry Experience:
30 + plus years customer service
10 years in collections
12 years United States Army, Non-Commissioned Officer

Office Staff

Rhonda Allen

Accounts Payable


Years in the Industry: 17

Education: Bachelor of Arts in General Studies

What I love about my job: I love the caring people I work with at Complete DKI.  I also love working for a company that is able to help others during difficult times.

Office Staff

Connor Emerson

Mitigation Technician

Education: IICRC WRT & ASD certified

Industry Experience: 1 year restoration experiences

What I like about my job: I like being able to help people in their time of need and make the process a little smoother.


John Sims

Mitigation Technician

Education: B.S. in Business Administration, IICRC certified WRT and ASD

Industry Experience: 6 months

What I love about my job: I love how each day is different, I never know what the work day holds. I also enjoy being able to help others when they have a crisis.


Alex Laffond

Mitigation Technician

Education: IICRC WRT & ASD certified

Industry Experience: 1 year restoration experience

What I love about my job: I love the teamwork and family environment. I love helping people in difficult situations.


Sherri Wiley

Lead Cleaning Technician

Education: D.O.T and OSHA Certified

Industry Experience: 25 years

What I love about my job: I enjoy helping others and making their life whole again.


Brendon Grogan

Lead Technician 

Industry Experience: 1 year

Education: Firefighter, first responder, FEMA incident command, aerial work platform cert, heavy equipment cert, IICRC odor, IICRC fire and smoke restoration, IICRC commercial drying, IICRC WRT

I love helping families and communities get back on their feet after a loss. Every day is something new. "Choose a job you love, and you will never have to work a day in your life."


Charlotte Barnes

Contents Manager

Education: Contents Restoring Specialist

Industry Experience: 20 Years in the cleaning industry

What I like about my job: What I love about my job: I really love helping people. I love the people I work with, we are like a family.


Johnathan Bell

Contents Lead Technician

Years in industry: 1 1/2

Education: Packout specialist, business management, applied web marketing.

What I love about my job: I love making a difference in the lives of those who have experienced disaster. I also love working with the unique personalities we have employed here in our company.