Meet the Team

Profiles

Shaun Carpentier

President

Education: BS in Marketing w/ Certificates in Logistics and Management from University of West Florida, IICRC Water Damage Restoration, IICRC Applied Structural Drying, IICRC Commercial Drying Systems, IICRC Smoke and Fire, Florida State Mold Remediator

Industry Experience: 13 Years

What I love about my job: My favorite thing is that no day is the same. We are constantly faced with new challenges and opportunities. Whether it be a kitchen fire in the morning and a condo flood in evening. We are there to assist those that are affected, getting them back to normal. Most people have never face a disaster like these and need people that can help guide them through the process.

Management

Ashlee Carpentier

Business Development Manager on the Gulf Coast

Education: BS in Marketing from the University of West Florida

Industry Experience: 5 Years

What I love about my job: I love the people I get to work with. Our staff has a huge heart for what we do and it always shows through. Most of our clients have never experienced a water or fire damage and to see our team step up to the plate and help people recover is very rewarding.

Management

Mark Meece

VP of Operations

Education: IICRC WTR, IICRC ASD, IICRC FSRT, OSHA 30, Haag Certified Roofing Inspector Residential, (CHT)Certified Healthcare Technician – KSHC, (CTR) Certified Technology Restorer Level I & II, Successful Subrogation I & II, (CERC) Certified Critical Environmental Reconstruction Contractor, Certified EPA Lead Renovator

Industry Experience: 21 years

What I Love About My Job:

3 Things:

  1. The satisfaction of helping someone get their life/business back together
  2. Helping my team members reach their personal and professional goals
  3. Each day brings something new and a chance to become better than yesterday.

Management

Wendy Myers

Controller

Industry Experience: 22 years

What I love about my job: I love working with people, and I enjoy my DKI family.

Office Staff

Mike King

Mitigation Manager

Education: BS Business Management, WRT, ASD, CR, WLS, CMRS, Asbestos Inspector, Asbestos Abatement Supervisor, Certified Infrared Thermographer

Industry Experience: 16 years in restoration and adjusting

What I love about my job: There is something new every day. I enjoy helping people restore their property.

Mitigation

Andrew Bravomalo

Operations Manager

Education: Bachelor of Science Pensacola Christian College, Certified Contents Processing and Handling Technician, RIA Contents Science & Theory Certified

Industry Experience: 13 years management experience

What I love about my job: The day to day diversity of challenges given by uncontrolled elements of fire, water, and wind damage. Also, being able to positively assist in people’s lives, by contributing an effort to bring them back to normal.

Todd Liechty

Project Manager

Education: 4th generation Builder

Industry Experience: over 30 yrs

What I love about my job: I am honored to be part of a strong team providing an important service to my community.

Chris Hord

Project Estimator

Education: Current Student at UWF majoring in Construction Management

Industry Experience: 6 years construction experience

What I love about my job: I love helping people and making their home new again.

Mitigation / Reconstruction

Ryan Hannaman

Project Estimator 

Industry Experience: 6 years; Professional Baseball, San Francisco & Baltimore

What I love about my job: I love my job because there is a sense of teamwork here. We have leaders that lead by example. Being someone who always has been a part of a team, here at DKI everyone has a key job to perform to make the wheel turn. We all know that good organizations start from the top, there we have tremendous leadership. At the end of the day we are providing a service to help other people and communities we are associated with.

Mitigation / Reconstruction

John Sims

Assistant Project Manager

Education: B.S. in Business Administration, IICRC certified WRT and ASD

Industry Experience: 6 months

What I love about my job: I love how each day is different, I never know what the work day holds. I also enjoy being able to help others when they have a crisis.

Reconstruction

Daniel Harris

Assistant Project Manager

Education: Water Restoration Certified, Structural Drying Certified, NCCR Certified for Rigging & Signaling, OSHA Certified, Category 1,2,3 Heavy Equipment Operator & Instructor

Industry Experience: I have 20 years total experience in construction, 17 years combined in Residential/Commercial & 13 years in Heavy Civil/Industrial Construction.

What I love about my job: I like having the opportunity to restore people’s homes after an event that displaces them from their home & bringing enjoyment of being in their home back to them as well.

Domonic Fitzpatrick

Project Manager

Education: High School Graduate – Jackson High School Class of ‘03, Lean Sigma Six – White Belt

Industry Experience: 8 ½ Navy Seabee Builder E-5, 2 years Residential Remodeling – Sears Home Improvement

What I love about my job: The fact that we are building a reputation for helping restore lives after a catastrophe all the while building a strong brand for using local businesses.

Mike Haynes

Estimator

Education: Licensed Adjuster, FEMA Inspector

Industry Experience: 20 plus years in restoration business.

What I love about my job: Ability to give back some normalcy to customers after a disaster.

Michaela Ball

Estimator/ Manager

Education: Los Angeles Valley College, ICRC Certified, ASA, Smoke and Odor, Carpet Upholstery, Water Damage, Journeyman Fire and Smoke Restorer, Water Damage, Trauma Cleaning (Paul Davis Certified)

What I love about my job: Contributing to others to inspire them to learn and love what they do as well!

 

Scott Simmons

Asset Manager

Education: Florida certified Fire Fighter, National and Florida certified EMT, Class A CDL driver, Heavy equipment operator.

Industry Experience: 7 years

What I love about my job: Helping restore peoples lives after a disaster.

Sharon Farmer

Program Manager

Education: High School, Columbia College and Central Texas, Certified Nursing Assistant

Industry Experience: 30 + plus years customer service; 10 years in collections; 12 years United States Army, Non-Commissioned Officer

Office Staff

Haley Patriquin

Marketing Assistant

What I love about my job: There is always something new every day and meeting new people.

Tiffany Meece

Director of Commercial Marketing

Education: MBA-Thomas More College, BA-University of Cincinnati, Subrogation I, Subrogation II

Industry Experience: 9 Years

What I love about my job: I love guiding and supporting my team to help them reach their goals professionally. I also love meeting new business partners and supporting their needs. Each day brings a new challenge and is never the same, which keeps it exciting!

Therese Van Gogh

Commercial Business Development

Education: BA in Bus Ad/Marketing minor; post grad courses in business strategy & organizational design, Real Estate License (inactive)

Industry Experience: worked in commercial Real Estate development for 8 yrs; commercial/business marketing for 15 yrs

What I love about my job: Working for a company that truly exemplifies its core values of Excellence, Heart, Ownership, Professionalism & Teamwork. It's not just words on a plaque, its demonstrated by the entire team!

Racheal Hart

Market Representative, Business Development

Education:  A.A. Liberal Arts, B.A. Studio Art, Fred Pryor & Career Track: Photoshop I & II, Social Media

Industry Experience: 15 years customer service and marketing

What I love about my job: I love working with people, making connections on behalf of my company in the community. I love that no two days are the same. I have the opportunity to learn and grow with each new experience.

Andrea Cape

Residential Marketing Representative

Industry Experience:  Over 15 years of Customer service.  10+ years B2B and New Business Development, Team Management  and Customer Retention.

What I love about my job: With a passion for people I love getting to build lasting relationships.

Georgia Corbet

Residential Marketing Representative

Education: BS in Health Care Administration, AA Pharmacy Tech

Industry Experience: 3+ years in Administrative, Marketing, and Customer Service; 5 years United States Navy veteran, USN Builder

What I love about my job: I love collaborating and connecting with people. Being able to represent a company that provides great quality service in the industry is amazing!

Marketing

Rhonda Allen

Accounts Payable

Education: Bachelor of Arts in General Studies

Industry Experience: 17 years

What I love about my job: I love the caring people I work with at Complete DKI.  I also love working for a company that is able to help others during difficult times.

Office Staff

Tara Ardis

Accounts Receivable

Education: Attended Ocean County College, Real Estate License

Industry Experience: 7 years independent insurance agency, 14 months at Complete DKI

What I love about my job: When the flooding occurred in Pensacola in 2014 I was working in insurance. I had to explain to many of my clients that they were not covered for the loss. I cried every night for 2 weeks straight. I am so glad to work on the other side now, helping people put their lives back together after a difficult situation.

Shannon Bowens

Accounts Receivable

Education: AA in Business

Industry experience: 6 years in Accounts Receivable new at DKI

What I love about my job: I enjoy working for a company who helps restores our customers lives after such tragic events

Sarah Hempel

Office Administrator

Education:  Attended Athens Technical College, Computer Networking

Industry Experience: 17 years

What I love about my job: Seeing the difference we make in our community. Working for a company that is growing in the right direction and takes care of their employees!

Jeri Rivera

Quality Control

Education: GED

Industry Experience: Customer service

What I love about my job: Being able to help an individual or family in need and making sure they are satisfied with their whole experience.

Nicole McKinney

Human Resources/Recruiter

Education: BA in Business and Psychology from Marymount University

Industry Experience: 11 Years

What I love about my job: I love my career in Human Resources at Complete DKI. They give me the opportunity to work closely with the employees and that is what I enjoy most about HR. The employees are all really great people we are like a family. Every one works really hard to achieve Complete DKI’s mission and it’s a great to see such loyalty.

Alex Laffond

Mitigation Technician

Education: IICRC WRT & ASD certified

Industry Experience: 1 year restoration experience

What I love about my job: I love the teamwork and family environment. I love helping people in difficult situations.

Mitigation

Brendon Grogan

Lead Technician 

Education: Firefighter, first responder, FEMA incident command, aerial work platform cert, heavy equipment cert, IICRC odor, IICRC fire and smoke restoration, IICRC commercial drying, IICRC WRT

Industry Experience: 1 year

What I love about my job: I love helping families and communities get back on their feet after a loss. Every day is something new. "Choose a job you love, and you will never have to work a day in your life."

Mitigation

Forrest Grogan

Mitigation Technician

Education: High School, Fire fighter, First responder, NATA, International Waste, CPR, Aircraft Fueling, Aircraft LAV Services

Industry Experience: 4 years emergency services

What I love about my job: I love helping families get back to a normal life after a disaster.

Austin Parris

Technician

Education: WRT, Firefighter I, First Responder, Incident Command Training

Industry Experience: 8 years in emergency services.

What I love about my job: Helping people. The people I work with. Helping a customer through tough times.

Tim O’Shea

Technician

Charlotte Barnes

Contents Manager

Education: Contents Restoring Specialist

Industry Experience: 20 Years in the cleaning industry

What I love about my job: I really love helping people. I love the people I work with, we are like a family.

Contents

Sherri Wiley

Lead Cleaning Technician

Education: D.O.T and OSHA Certified

Industry Experience: 25 years

What I love about my job: I enjoy helping others and making their life whole again.

Contents

Johnathan Bell

Contents Lead Technician

Education: Packout specialist, business management, applied web marketing.

Industry Experience: 1 1/2 years

What I love about my job: I love making a difference in the lives of those who have experienced disaster. I also love working with the unique personalities we have employed here in our company.

Contents

Michelle Jessie

Contents Technician

Marquise Ward

Contents Technician

Education: Some College

Industry Experience: 3 Years: Lumber Liquidations, Lowes, Home Depot.

What I love about my job: Every day is a new experience.

Matt Reding

Contents Technician