Choosing the Right Restoration Company for Your Home or Business

 

water damage pensacolaDisasters happen every day to homeowners and business owners across the country. Right here in Pensacola is certainly no different! While having a restoration company’s contact information saved in your smartphone’s phone book may not sound like something you need to do, it is a very good idea to research local companies now, before you actually need one.

Just like you would never hire a nanny to watch your children without looking into that person first, it’s not wise to hire a contractor on a whim either. These people will be in your home, handling your biggest financial investment, and have access to valuables within your home! We’ve all heard contractor horror stories, and truly no two contractors are created equally.

So … where do you start when figuring out which company is the best match for you?

  • Ask Hard Questions

The very best way weed out the bad apples is to know how to interview and choose the right company for the job. You cannot be afraid to ask hard questions, or walk away from a company that you just do not feel right about.

Trust your gut. You should be innately comfortable with the crew working in your home from the person doing estimates of the damage to the tech sucking water out of the carpet or tearing out drywall – and everyone in between. It is stressful enough when disaster strikes your home or business without also worrying about the company doing the restoration work.

  • Paperwork & Permits

 Permits are not optional, but some contractors might try to tell you otherwise. Doing a home improvement or restoration project without the right permits can violate local ordinances and open you up to fines and a heap of trouble! Legitimate contractors are easily able to get the right permits from the right entities because they work with the organizations every single day.

Also, ask for proof of liability insurance – and be sure any subcontractors hired by the restoration company are also insured. While you may not be liable for damages the contractors cause, it will certainly increase the headache and prolong the work if they aren’t insured.

 Customer Testimonials!!

Ask your friends and family in the Pensacola area if they have any recommendations or experience with local restoration contractors!

Next, check out the websites of restoration companies you are considering hiring and read any testimonials on their site.

Also, take a look on a company’s social media pages for comments and feedback. Keep in mind someone just having a bad day might decide to go off on a contractor without good reason – and there are two sides to every story, but overall, reviews online can be very helpful in differentiating the good from the bad. If there is a contractor you like, but see a concerning comment or review somewhere, just ask them about it!

At Complete DKI, we have been caring for clients around Pensacola for years and will be there for you too!

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