Working with Your Insurance Agency

After suffering from a loss due to water, fire, or mold, working with an insurance agency can be quite frustrating and confusing. At Complete DKI we work through the client’s insurance agency to keep things simple, and as a business we like for our clients to be “in the know”. Here are a few helpful tips on how Complete DKI does so.

tips

  1. Instead of billing the homeowner, we bill your insurance directly. That means no back and forth nonsense throughout your mitigation and reconstruction process.
  2. We use the exact same pricin g program that the adjusters use. This makes estimates for work and everything that comes with it much simpler for all parties involved.
  3. At Complete DKI we also personally meet with the homeowner and adjuster so that a scope (what needs to be removed, and what can just be cleaned) can be agreed upon. We also walk the homeowner through the entire job process to work out a schedule that is convenient for the homeowner.
  4. Complete DKI specialize in emergency services across the board. If you are filing through your insurance company, the money for the mitigation portion is not due until it is finished.

At Complete DKI we also try to make sure the homeowner is educated in any common information they may not know. You make locate such information here.

If you are suffering from a loss due to water, fire, or mold give us a call at Complete DKI! Our technicians are always in clearly marked company vehicles as well as uniforms. As a team we are here to serve you 24/7 with all your remediation and restoration needs! Give us a call anytime at 850.CALL.DKI.

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